Availability and prices

  • Products shown are merely what is available at the moment of posting
  • The products are not in Malaysia, they are with the suppliers
  • Hence, I also cannot provide more pictures when requested
  • Do ask me of the availability of the product by email
  • The prices are given by the suppliers, so I cannot provide discounts
  • The prices may also vary as different suppliers charge differently
  • Please remember that postage from US to Malaysia are also accounted for
  • Prices may change due to the exchange rate

Ordering

Payment
  • Full payment shall be within 3 days of ordering
  • Shall be made to CIMB Bank 14420063685528
    (Amira Suraya)
  • Fund transfers and bank deposits are accepted

Shipping
  • Reina ships nationwide
  • Strictly, no meetups!!
  • Prices are inclusive of shipping
  • Please note that shipping from US will take about 2-3 weeks
  • Should you need faster shipping, please contact me for the arrangements
  • Orders will be shipped within 24 hours of arrival
  • Once items are shipped to you, tracking code will be provided
  • It will then be your responsibility to call Pos Malaysia and check the shipment whenever appropriate

Returns, refunds and exchanges
  • Are not accepted unless items are damaged when received
  • If the product is out of stock, your money shall be refunded